Common PlayStation 5 issues
The 15 hotspots on this device cover the parts that fail most often: screen, battery, charging port, camera, speakers and the internal logic board. Tap any of them above to start the diagnosis.
Sony·2020
Diagnose your Sony PlayStation 5
Pick the closest issue from the chips below or tap the device area you're worried about. Get a free repair estimate in GBP, safety guidance and a list of trusted UK fixers.
Models: CFI-1015A, CFI-1015B
Trade-in recommended
Your PlayStation 5 may be worth more than the repair.
Get a free quote in under 60 seconds before you pay for repair.
Tell us what's wrong
What's wrong with your PlayStation 5?
Pick the closest match — we'll diagnose it instantly. Or scroll down to point at the exact area.
Tap any glowing dot to start the diagnosis
Pick the problem area
Tap any glowing dot on the device. Each one represents a common failure point we can diagnose.
No repairers loaded
We're working on filling the directory.
No repairers loaded yet
Browse the directory or apply to be the first listed shop.
Pricing in the UK
All cost ranges are in GBP, calibrated to real UK independent shops and authorised service centres. Final cost depends on the fault and the repairer. We list both ranges so you can decide which path suits you.
Accessories for your PlayStation 5
UK retailers
Curated category searches across Amazon UK, Currys, Argos and AliExpress. We earn a small affiliate fee on purchases; the price you pay is the same.